Resources

MULTIPLE GENERATIONS IN THE WORKPLACE:

Books:

• Beck, John C., and Wade, Mitchell, Got Game: How the Gamer Generation is Reshaping Business
  Forever, Harvard Business School Press, 2004.
• Beck , John C., and Wade, Mitchell, the kids are alright: How the Gamer Generation is Changing
  the Workplace, Harvard Business School Press, 2006.
• Bennis, Warren G., and Thomas, Robert J., Geeks & Geezers: How Era, Values and Defining
  Moments Shape Leaders, Harvard Business School Press, 2002.
• Effron, Marc, Gandossey, Robert and Goldsmith, Marshall, Human Resources in the 21st Century, John Wiley & Sons, Inc., 2003.
• Dychtwald, Dr. Ken, Age Wave: How the Most Important Trend of Our Time Will Change Your Future, Bantam, 1990.
• Gravett, Linda and Throckmorton, Robin, How to Get Radio Babies, Boomers, Gen Xers, and
  Gen Yers to Work Together and Achieve More, Career Press, 2007.
• Hankin, Harriet, The New Workforce: Five Sweeping Tends That Will Shape Your Company’s Future,
  AMACOM, 2005.
• Howe, Neil and Straus, William, Millennials Rising, Random House, Inc. 2000.
• Howe, Neil and Strauss, William, Millennials and the Pop Culture, LifeCourse Associates, 2006.
• Mitchell, Susan, American Generations: Who They Are, How They Live, What They Think, New Strategist Publications, 2005.
• Pipher, Mary, Another Country: Navigating the Emotional Terrain of Our Elders,
  Riverhead Books, 1999.
• Shelton, Charlotte, and Shelton, Laura, The Next Revolution: what Gen X Women Want
  at Work and How Their Boomer Bosses Can Help Them Get It, Davies‐Black Publishing, 2005.
• Smith J. Walker, and Clurman, Ann, Rocking the Ages, Harper Collins, 1997.
• Strauss, William and Howe, Neil, Generations: The History of America’s Future, 1584 to 2069,
  William Morrow and Company, 1991.
• Tapscott, Don, Growing Up Digital, McGraw‐Hill, 1998.
• Twenge, Jean M., Generation Me, Free Press, 2006.
• Zemke, Ron, Raines, Claire, and Filipczak, Bob, Generations At Work – Managing the Clash of Veterans, Boomers, Xers, and Nexters in Your Workplace, AMACOM, 2000.

Web Resources:

aginghipsters.com	Baby Boomer trends, research, culture, discussion
babyboomers.com	Research and resources for Baby Boomers
BOOMj.com	Website that serves two primary audiences Baby Boomers and Generations Jones
brazencareerist.com	Website & blog advice at the intersection of career and life
earlyxer.com	Site for Gen Xers
employeeevolution.com	Website & blog for Millennials Employee Evolution is dedicated to helping the millennial generation answer the hard‐hitting questions that come with the biggest transition of our lives.
growingupdigital.com	Information about Millennial attitudes and learning
newlycorporate.com	Website & blog for young professionals by young professionals
suddenlysenior.com	Site that looks at the real truth of growing up and older
thirdmil.org	An organization founded by Generation Xers to offer solutions to long term problems facing U.S.
univcon/SGen.com	Information, references for the Silent Generation

Articles:

SHRM Article 2008 Multi-Generations in the Workplace Research Results

Generation Differences

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CHANGE MANAGEMENT:

• Change Management, the People Side of Change, Jeffrey M. Hiatt and Timothy J. Creasey, Prosci Research, 2003.
• ADKAR Model, How to Implement Successful Change in our Personal Lives and Professional Careers, Jeffrey M. Hiatt, Prosci Learning Center Publications, 2006.
• Leading Change, John P. Kotter, Harvard Business School Press, 1996.
• The Heart of Change, John P. Kotter and Dan S. Cohen, Harvard Business School Press, 2002.
• The Heart of Change Field Guilde, Tools and Tactics for Leading Change in Your Organization,  Dan S. Cohen, Harvard Business School, 2005.
• Our Iceberg is Melting, John P. Kotter, Harvard Business School Press, 2005.
• Managing Transitions, Making the Most of Change, William Bridges, Perseus Publishing, 1991.
• Surviving Corporate Transitions, William Bridges, William Bridges & Associates, 1988.

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LEADERSHIP:

• The Extraordinary Leader, Turning Good Managers into Great Leaders, Jack Zenger & Joseph Folkman, Mc-Graw-Hill, 2002.
• First Break all the Rules, Marcus Buckingham & Curt Coffman, Simon & Schuster, 1999.
• Now, Discover Your Strengths, Marcus Buckingham & Donald O. Clifton, PH.D, The Free Press, 2001.
• What Got You Here, Won't Get You There, Marshall Goldsmith, Hyperion, 2007.

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GOAL PLANNING:

Creating SMART Goals:

Specific - Your description of the goal should be explicit so that benefits are obvious and understandable.
The end result should be clear to all who read the goal.

Measurable - You can track, analyze, and communicate the progress of your goal.

Achievable - Your goal needs to be attainable and realistic. Choosing goals that are not achievable only
sets the stage for discouragement and frustration.

Rewarding - A meaningful or beneficial result is motivating and gains personal commitment to achieving
the objective.

Time Bound - Goal target dates keep us motivated to stay focused and committed to delivering results.

Schedule & Follow-up:

This is the critical component to successful goals and is achieved through constant feedback and communication within your teams and management. Adjusting goals can be accomplished and problems averted when open communication is the expected, practiced and valued in your organization.

Also, consider using convenient tools to remind you to follow-up, such as:

• enter reminders into your planner and sync with PDAs or blackberries
• check on status at staff or team meetings
• use software programs or performance management tools
• check in with coach or mentor